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Manage your studio subscription

Your Bookbaar subscription is what puts your studio online: your minisite goes public and you appear in the marketplace. Building your first studio is free, so you can set up your services, team and calendar and see your site in preview before you subscribe. Here's how it works over its whole life.

Starting out: the free month

Every studio starts with a 30-day free trial — full access, nothing charged. When you start the trial we ask you to confirm a payment method with a €0.01 verification charge, which we refund immediately; it's how our payment provider (Mollie) sets up the authorisation for later. Your first real charge only happens after the free month ends.

The trial is once per account. If you start the checkout but don't finish it, no problem — the unfinished attempt stays on your account and the Subscribe button on Account → Subscription picks it right back up; your free month is still there.

What an unfinished checkout does not do is switch anything on. Your subscription counts as active only once the payment method is confirmed, so until then your minisite can't go online and you won't appear in the marketplace. Finish the checkout and Account → Subscription offers to put your site online.

What you pay after the trial

€9 per month excl. VAT, including your first bookable team member, plus €3 per month for each one after that. There's no intro price and no price step later on: what you pay after the trial is the price. A solo studio pays €9 (€10.89 with 21% Dutch VAT); a team of three pays €15 (€18.15 with VAT). All of Bookbaar's prices are excluding VAT, and your invoice shows the VAT separately so your business can reclaim it.

SMS credits are bought separately, under Studio → Messaging: packs from €8 excl. VAT for 100 messages. Text messages only go to numbers in the countries where Bookbaar operates, the Netherlands and Italy; a customer with a number from elsewhere gets no text, and you aren't charged for one.

A bookable member is someone who offers at least one service and has working hours set — team members without either are free. When your team changes, your monthly amount adjusts automatically from the next charge. Account → Subscription shows your current monthly amount and how many bookable team members it counts.

Studios outside the Netherlands

For now Bookbaar can only invoice studios in the Netherlands. If your studio is in another country, you can't subscribe or buy SMS credits yet. And while your subscription runs, you can't move your studio's country abroad: your next charge has to be able to get a valid invoice. We'll let you know as soon as studios in other countries are welcome.

Cancelling

Cancel any time from Account → Subscription. Your studio stays fully online until the end of the period you've already paid — cancelling never cuts you off early. After that date your minisite and studio tools pause, and your data stays safe. Cancelling stops all future charges: your subscription is set up so you're billed exactly once a month, and cancelling ends that schedule — there's never a second one running behind the scenes. After you cancel, the subscription page shows the date you're covered until, and a Reactivate button in case you change your mind before then.

Coming back

Changed your mind? Hit Reactivate (or start a new subscription) on the same page — it works whether your paid period is still running or has already ended, and you're never charged twice for days you already paid. Returning studios pay the same price as everyone else; the free month is for first-timers only.

Updating your payment method

Account → Subscription → Update payment method runs the same €0.01-and-refund verification with your new card or bank account, and all future charges switch over automatically.

Invoices

Every monthly charge produces an invoice from Bookbaar B.V., with your studio as the recipient and the VAT shown separately. You find them under Account → Subscription, downloadable as a PDF. More in Your invoices from Bookbaar.

Still stuck?

Email us — a real person on our team will help you out.

Email help@bookbaar.nl