Terms of Service | Bookbaar

Introduction

These terms of service apply to your use of Bookbaar. By using our services, you agree to these terms.

Definitions

Platform: The Bookbaar website and services
Studio: A business offering services through the platform
Customer: A person making a booking through the platform
Booking: A reservation for a service at a studio
Professional: A person providing services at one or more studios through the platform (e.g. hairdresser, beautician, barber)
Member invoice: An invoice generated by a professional using Bookbaar's tooling, issued to a studio for services rendered

Our services

Bookbaar provides a platform where:

Studios can offer their services
Customers can make bookings
Payments are processed securely
Communication between studios and customers is facilitated

Pricing

Bookbaar uses a transparent subscription model. All amounts are excluding VAT:

Studio plan: €9/month, including the first bookable member
Each additional bookable member: €3/month
30-day free trial with full access
Building and previewing a first studio is free. Putting its site online takes a subscription.
SMS: €0.08 per message (at cost, no markup), in credit packs from 100 messages
You receive an invoice from Bookbaar B.V. for every charge. Invoices are provided electronically: you find them under Account → Subscription.

Professionals use the marketplace for free — no subscription needed.

Customers pay no fees.

No commission on bookings, products, or marketplace — ever.

Account

To use Bookbaar as a studio, you need to create an account:

You are responsible for keeping your login credentials confidential
You must provide accurate and current information
You are responsible for all activities under your account

Bookings

When making a booking:

The customer enters an agreement with the studio, not with Bookbaar
The studio is responsible for delivering the booked service
Bookbaar only facilitates the platform

Payments

Payments are processed via Mollie B.V. (Amsterdam). Customers pay directly to the studio's Mollie account. Bookbaar configures the payment intent but does not hold or transfer money.

Record-keeping and invoices

Bookbaar is a record-keeping tool. We are not a payroll service and do not provide tax advice.

Member invoices are generated by the professional using Bookbaar's tooling. The professional is the legal issuer; the studio is the legal recipient; Bookbaar is the processor.
Invoice contents (name, KVK, amounts, line items) are frozen at the time of creation and stored as immutable snapshots.
Invoice snapshots are retained on behalf of the studio for tax compliance (7 years under Dutch fiscal law), even if the professional deletes their account.
Contract terms (pay type, rates, effective dates) are proposed by the studio and require acceptance by the professional. Neither party can unilaterally change agreed terms.
Studios are responsible for verifying that invoices comply with Dutch invoice requirements (factuurvereisten) before processing payment.
All changes to time entries are tracked and visible to both the professional and the studio on invoice review. This includes who made the change, when, and what was changed.
Once a time entry is included in a sent invoice, it is locked and cannot be modified until the invoice is rejected or settled.
Commission is calculated on the base service price, not the amount after discounts or promotions. The professional's work does not change because the customer had a coupon.

Cancellations

Cancellation policies are determined by the individual studio. For cancellations, contact the relevant studio directly.

Liability

Bookbaar is not liable for services provided by studios. We do not guarantee the quality, safety, or legality of services offered by studios.

Termination

You can delete your account at any time through the account settings. Bookbaar reserves the right to terminate accounts for violation of these terms.

Governing law

These terms are governed by Dutch law. Disputes will be submitted to the competent court in the Netherlands.

Contact

For questions about these terms:

Email: info@bookbaar.nl