Manage your account
A Bookbaar account is free and keeps everything in one place across every studio you visit.
What's in your account
- My bookings — upcoming and past appointments, with the option to cancel or reschedule where the studio allows it.
- Invoices — your receipts and any open invoices, with pay and download.
- Favourites — studios you've saved, for quick rebooking.
- Profile — your name, email, and contact details.
Changing your email address
Your email address is how you sign in, so changing it takes one extra step: we send a confirmation link to the new address, and the change only happens when you click it. Until then you keep signing in with your old address.
We also send a heads-up to your old address, so if a change was ever requested that you didn't ask for, you'll hear about it and can reset your password straight from that email.
The same goes for passwords: every time your password is reset, you get a "your password was changed" email. If that was you, there's nothing to do. If it wasn't, the email has a reset link — use it right away to take the account back, then check your security settings.
Two things worth knowing:
- Clicking the link also verifies your email. If you'd never confirmed your address before, that one click covers both — the "please verify your email" banner disappears.
- You'll be asked to sign in again afterwards, with the new address. That's deliberate: changing your email ends the sessions that were open under the old one, on every device.
If the link expires before you get to it, just request the change again from Profile.
The language we write to you in
Under Profile → Language for emails and notifications you receive, pick Nederlands, English or Italiano. Everything Bookbaar sends you follows it — booking mail, reminders, and, since this setting started being honoured everywhere, the account emails too: verifying your address, resetting your password, and confirming an email change. The page a link in one of those emails opens is in the same language: the page where you set a new password used to be in English for everyone, and now follows the email.
One exception, and it is unavoidable: the very first email after you sign up arrives in the language of the page you signed up on, because you have not had a chance to choose yet. Set it once and everything after that follows.
Two-factor sign-in
Under Security you can turn on two-factor sign-in: besides your password, you
then enter a 6-digit code from an authenticator app. Turning it on gives you
eight backup codes, shown once. Each one signs you in a single time, for the day
your phone is lost. Save them with Download as .txt: the file is named for
the day you made it, in the language you use Bookbaar in
(bookbaar-backup-codes-2026-10-03.txt in English), and says how the codes work,
so it still makes sense when you open it a year later. Keep it somewhere other
than your phone. Running low? Regenerate backup codes under Security
gives you a fresh set, and the old codes stop working.
Signing out
Sign out is in the menu under your name, and on your phone under More. It ends your session at Bookbaar, not only in this browser, so nobody who uses the computer after you can carry on in your account. You stay signed in on your other devices. If you don't sign out, a session ends by itself after 24 hours without use.
Your data is yours
Under Privacy you can export your data or delete your account at any time. The export is a single file (bookbaar-data-export-2026-10-03.json, named in your language) with everything Bookbaar holds about you — your details, bookings, purchases, and the SMS messages studios sent you (when and what kind, never the message text — we don't store that). Deleting your account removes your personal details — including your phone number from SMS delivery logs; studios keep only the minimum a booking record legally requires, with your personal information stripped out.
Demo accounts are protected
If you're exploring Bookbaar through a shared demo account, its sign-in details are locked: the email, password and security settings can't be changed, and the account can't be deleted. That keeps the demo usable for the next visitor. Everything else — bookings, profile details, the studio itself — you can try freely; the demo resets daily. The demo opens on a page where you choose how to look around: as a salon, as a customer, or through the marketplace.
Finding everything on your phone
Your phone shows the pages you reach for most along the bottom of the screen. Everything else is behind More — the same list your account has on a computer, nothing left out. If you also work at a studio, that includes your Work section: shifts, time tracking, time off, contracts and earnings, which is exactly the part you'll want while you're standing in a salon rather than sitting at a desk.
One account, every studio
The same login works across every Bookbaar studio — you don't make a new account per salon. Booking somewhere new just adds it to your history.