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Invite your team

Working with others? Add them so each has their own calendar, and the booking page knows who's available when.

Invite a member

  1. Open Team → Members.
  2. Add a member and enter their email.
  3. They get an invitation by email. Once they accept, they appear in your team with their own calendar.

An invitation is an email from Bookbaar. Without a subscription, it waits until you've confirmed your own email address, and a studio can send a limited number of emails per hour; if you reach it, try again in an hour.

Set who does what

  • Assign members to the services they perform.
  • Set each member's working hours, so the booking page only offers times they're actually available.

Take someone off the booking page

Two doors, and they do different things.

Deactivate — for someone who has left, or is off for a long stretch. It cancels all their future appointments and tells the affected customers. Anything those customers already paid is refunded automatically, and the invoice for anything unpaid is cancelled so nobody is left with a payment link for an appointment that isn't happening. The member keeps their record, their history and their services, so you can bring them back later.

If one of those appointments was part of a two-service visit shared with a colleague, the whole visit is cancelled — half a visit isn't something you can deliver.

Delete — for tidying up a team list, not for ending someone's work. It removes them from your team page for good (their past work stays on record, so your history and reports still add up), and it doesn't touch appointments at all. So if they still have upcoming appointments, we won't let you delete them yet — you'd be removing the person while their customers still hold bookings with them. Deactivate first: that cancels and refunds those appointments properly, and then the delete goes through.

That's the order to remember: deactivate ends the appointments, delete removes the person. For someone who has left, you'll usually do both, one after the other. A member with no upcoming appointments — or only past ones — can be deleted straight away.

Short absence? Don't deactivate — book time off or clear their hours for those days instead. Deactivating cancels appointments; time off just stops new ones landing.

Very occasionally a refund won't go through — a card that no longer exists, a payment provider having a bad day. We'll say so and name how many appointments are still standing, so you can sort those out from your bookings page. The member stays deactivated either way, so nothing new gets booked in the meantime.

Roles

Team members get access to the parts of the dashboard they need for their work. You stay the owner, with full control over settings, payments, and billing.

Still stuck?

Email us — a real person on our team will help you out.

Email help@bookbaar.nl