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Leave a review

After your appointment, you can leave a review — it helps the studio and other customers alike.

How it works

1. Open the review link from the email you received after your appointment, or open the booking under My bookings and choose Leave a review.
2. Choose whether you'd recommend the studio: 👍 or not.
3. Optionally add a short title and a few words about your experience.
4. Pick up to six keywords that describe what stood out — skills (like Balayage or Beard trim) and personality (like Friendly or On time). Keywords are shown in each reader's own language, so the same review reads On time to an English reader and Op tijd to a Dutch one.
5. Choose whether your review may be shown publicly, then submit.

Your review appears on the studio's page and on the page of the professional who helped you. Studios show how many clients recommend them — that number comes from reviews like yours.

Good to know

• You can review each appointment once, and only after it has taken place.
• Appointments that didn't go ahead can't be reviewed — cancelled or declined ones, ones you didn't attend, and requests the studio never accepted (still awaiting approval when the time passed). A review is about a visit you actually had, so there's nothing to describe.
• You don't need to have paid to leave a review. If you're paying at the studio, or your invoice is still open, the review link works exactly the same.
• Your name comes from your booking — the studio always knows a review is genuine.
• Your review is linked to the professional from your appointment, taken straight from the booking. You don't choose who it's about, and nobody can point someone else's review at you.
• If you untick the public option, only the studio and your professional see your feedback.